Remote Access

Access UNLV computer lab resources from anywhere using virtual desktops

Overview

UNLV students can remotely access virtual machines using Omnissa Horizon Client. The same rules for computer labs apply to these machines, as they are monitored by OIT.

This service gives you a full desktop environment — both Windows and Linux (Ubuntu) options are available — with specialized software, development tools, and computing resources, from your personal device, whether you're at home, in the library, or anywhere with an internet connection.

Key Benefits

Access Anywhere

Connect from any device with internet access

Full Lab Experience

Same software and tools as physical labs

Always Available

24/7 access to virtual machines

How to Connect with Omnissa Horizon

Follow these steps in order. The whole setup takes about five minutes the first time; after that you just open the client and sign in.

  1. Off campus? Connect to the UNLV VPN first

    The virtual desktops are not reachable from the open internet. If you're on campus Wi-Fi or a wired campus connection, skip this step.

    UNLV VPN setup guide »

  2. Install the Omnissa Horizon Client

    Download the client for your operating system (Windows, macOS, or Linux) and install it. Restart your computer if the installer asks you to.

    Download Omnissa Horizon Client »

  3. Add the connection server

    Open the Horizon Client and choose Add Server (or the + button). Enter this server name and click Connect:

    workspaces.unlv.edu

    You only have to do this once — the client remembers the server after the first time.

  4. Sign in with your ACE account

    Enter your ACE ID as the username — just the username, not your full email address — and your ACE password. Approve the multi-factor prompt if you get one.

    Forgot your password? Request an ACE password reset.

  5. Allow access to your peripherals

    When prompted, allow the client to use your keyboard, mouse, microphone, and audio. If you deny these, you won't be able to interact with the desktop properly.

  6. Choose a desktop

    You'll see the desktops available to you — Windows and Ubuntu options are offered. Double-click the one you want and it will open in a new window.

  7. Save everything to your Y: drive

    This is the step people lose work on. The virtual desktop resets when you log off, so anything saved to the Desktop, Documents, or the C: drive is permanently deleted. Only the Y: drive persists.

    Rule of thumb: if the path doesn't start with Y:, it will not be there tomorrow. See the File Storage guide.

  8. Log off when you're finished

    Sign out from inside the desktop (Start → Sign out) rather than just closing the window. This saves your session cleanly and frees the machine for another student.

Logging In to the Cyrus Server

cyrus.cs.unlv.edu is the Computer Science department's Ubuntu Linux server. You connect to it over SSH for a command-line session with compilers, interpreters, and development tools. Your home directory on cyrus is your Y: drive, so your files are the same ones you see in the labs and on the virtual desktops.

  1. Off campus? Connect to the UNLV VPN first

    Cyrus is not reachable from the open internet. On campus, skip this step. VPN setup guide »

  2. Open a terminal

    Windows: open Windows Terminal or PowerShell from the Start menu.
    macOS: open Terminal (Applications → Utilities, or search with Spotlight).
    Linux: open your terminal application.

  3. Run the SSH command

    Type this and press Enter, replacing your-ace-id with your own ACE username:

    ssh your-ace-id@cyrus.cs.unlv.edu
  4. Accept the fingerprint — first time only

    The very first time you connect, you'll be asked whether you trust the server. Type yes and press Enter. You won't be asked again on that computer.

  5. Enter your ACE password

    Nothing will appear as you type — no dots, no stars. That is normal and intentional; the characters are still being entered. Type your password and press Enter.

  6. You're in

    You'll land at a prompt that looks like this, in your home directory — your Y: drive:

    your-ace-id@cyrus:~$

    Anything you save here is the same storage you see everywhere else on campus.

  7. Log out when you're done

    Type exit and press Enter (or press Ctrl + D) to close the session.

If something goes wrong

What you seeWhat it usually means
Permission deniedWrong ACE username or password — check Caps Lock, and remember it's your ACE ID, not your email address.
Connection timed outYou're off campus and not on the VPN, or the network is blocking port 22.
Could not resolve hostnameCheck the spelling of cyrus.cs.unlv.edu.
Host key verification failedThe server was rebuilt, or something is wrong. Email csadmin@unlv.edu before continuing.

Ubuntu desktops

If you'd rather have a graphical Linux desktop than a terminal, Ubuntu desktops are available through the Omnissa Horizon Client using the steps above — just pick the Ubuntu desktop when you sign in. They use the same Y: drive, so your files carry over between the desktops, cyrus, and the labs.

⚠️ Important Notice

Virtual machines are monitored by UNLV OIT. All lab policies apply including acceptable use, software licensing, and conduct guidelines. Violations may result in loss of access privileges.

Need Technical Support?

Contact UNLV IT for assistance with remote access setup or troubleshooting

Get Help